Delivery

Packages are generally dispatched within 2 days after receipt of payment and are shipped via DHL or Mexican Postal Service with tracking and drop-off with or without signature. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected. In you have any special requirement, please use the text box provided when ordering, we will do our best to meet your needs.

Due the nature of the products we sale, all our sales are final and we do not offer refunds. If you are not satisfy for any reason, contact us and we will try to solve any issue you have: customer@hotmexicanfood.com


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